Below FAQ are some common concerns of our clients before purchasing the products & services, if you have other questions, please just send it to divinepoojakit@gmail.com


Yes, we offer both online payment and cash on delivery options.
Once we get your order, you will receive an order confirmation sms along with the Order Id.

All Questions

Our multi-layered packaging keeps the item absolutely safe.
Absolutely, our payment gateway is extremely safe. We ensure complete privacy of customer's details.
You can cancel your order by calling us at 033-40036295/ +91 70440 26379 or write us at divinepoojakit@gmail.com before the shipment of the order.
We believe in making your experience wonderful every time, hence, if you are not happy with any of our products you can return it by calling us at 033-40036295/ +91 70440 26379 or write us at divinepoojakit@gmail.com within 5 days after receiving the order. You can only return those products which is showing "Returnable" in our website & app as "Non-Returnable" items cannot be returned.
For Online Paid Orders the refund amount will be refunded back to the source (Card/Bank Account/Wallet) from which the payment has been done while placing the order. For COD paid orders the refund amount will be credited to your Divine Pooja Kit wallet only.
Delivery Time is around 4-7 working days depends upon the location of the City.
Feel free to reach us at divinepoojakit@gmail.com & we'll be more than happy to assist you.
You can always call on +91 70440 26379 / 033-4003 6295 at our call centre number or write us at divinepoojakit@gmail.com We will be more than happy to hear from you.
We operate between 10 AM to 6.30 PM, every day except natural calamities, riots, special holidays, and unavoidable incidents
If any discounts/Offers are available will be displayed on the website or Mobile App. Also, keep checking your inbox, notification bell regularly for exciting offers.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

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